Product support
Note, when downloading a print driver, please select your operating system from the "Platform" drop down menu
This interactive tour will demonstrate the main features of the printer, including Media Trays and Control Panel, and will assist with understanding error messages, Control Panel prompts, and navigating the Control Panel menus.
This interactive tour provides an overview of the Xerox print driver and will demonstrate how to select many of the printer's features, such as Print-Quality Modes and duplex options (for printing on both sides of paper).
This animation will demonstrate how to add ink sticks to the printer with step-by-step instructions.
This animation will demonstrate how to install additional memory (RAM) in the printer with step-by-step instructions.
This interactive video will demonstrate how to use CentreWare Internet Services to view printer status and configuration information, change printer settings and print information pages. This printer information is easily accessed if the printer is on a network.
This interactive tour will demonstrate the main features of the Xerox Support Centre icon, including how to start the Support Centre and an explanation of the different tabs within the Support Centre window. The Support Centre also provides information about the printer, including the IP address, printer status and number of trays.
This animation will demonstrate how to replace the Drum Maintenance Unit in the printer with step-by-step instructions.
This animation will demonstrate how to print on envelopes with step-by-step instructions. Examples are shown from both Paper Tray 1 (multi-purpose tray) and Paper Tray 2.
This animation will demonstrate how to replace the feed roller kit in the paper tray with step-by-step instructions.
This animation will demonstrate how to install the hard drive in the printer with step-by-step instructions.
This animation will demonstrate how to install the Lower Tray (525 Sheet Feeder) in the printer with step-by-step instructions.
This interactive tour will demonstrate how to install the printer, including the different printer connections (USB and Ethernet), power supply, ink sticks, loading paper in the tray and adjusting the paper guides and control panel navigation for the drivers and setting the language.
This animation will demonstrate how to print on transparencies with step-by-step instructions. Examples are shown from both Paper Tray 1 (multi-purpose tray) and Paper Tray 2.
This animation will demonstrate how to load paper, labels, transparencies and envelopes in Tray 1 (multi-purpose tray) with step-by-step instructions.
This animation will demonstrate how to empty or clean the Waste Tray in the printer with step-by-step instructions.
This video will demonstrate how to replace the Control Panel with step-by-step instructions.